Training - Conflict Management

Conflict Management

Course details

A valuable way of protecting your most valuable asset, your staff. We can train your staff in Conflict Management. Help them be able to spot the early warnings signs of an incident. Control incidents before they happen, before they effect an event. We can offer the full SIA two day Conflict Management training needed for Door Supervisors licensing or a Conflict Management overview half day course.

Duration

2days (14 Hours) required for SIA Door Supervisors Licence

½ day Conflict management overview.

Door Supervisor Training Syllabus

Avoiding Conflict and Assessing Risk

Assessing and reducing Risk
Dynamic Risk assessments
Self Awareness
Proactive Service Delivery

Defusing Conflict

Communications Skills
Signalling non Aggression
High Risk Conflict

Resolving Conflict

Problem Solving

Physical Intervention

Course details

This the next stage from Conflict Management. Should you need to protect yourself or escort a customer from the building this system has been proved and tested, based on a system that does not matter on size and power? It is also not pain compliant such as wrist locks.

Duration

2 days

Physical Intervention Training Syllabus

tbc

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